Friday, March 1, 2019

Special Topics: 5 Reader's Advisory Websites

My library, since we are smaller and serve about 10,000 people, we have one circulation desk that doubles as reference.  Our circulation desk handles all of the reader's advisory questions that come in.  With us being a smaller, rural community, we get to know a lot of the patrons who come in and after awhile, we can start to see their reading pattern.  Our library, at this time, does not have any kind of customer service training or reader's advisory training.

My special topic choice was to find five, relatively easy to use reader's advisory websites, that I can provide for the ladies who work at the circulation desk on a regular basis.  We have two full-time employees who work there daily and then some of the staff rotates through in the evening or during lunch hours.  I chose 5 websites I can bookmark for them along with providing a simple explanation of how each website works. I wanted to choose options other than Goodreads or a Google search.

The five I chose are:
I wanted a project that I could use and implement immediately to help out my library and patrons.  There is some downtime through the day so I will go out and work with the front desk ladies, one on one, and have them practice so they will be ready to use the sites as patrons have reader's advisory questions.    With this little bit of training, I hope to see our customer service jump up a few levels for our patrons. 

2 comments:

  1. Shannon,
    I've only used two of the five websites on your list. I think it's great to have resources on hand so we can be sure that we're recommending books that patrons will love.

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  2. That's a wonderful idea, Shannon! We have this at our library, too. Our Adult Services Dir also as fantasticfiction.com bookmarked because the staff really likes that one for series as well as to see a complete list of an authors works in chronological order.

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